Thursday, 25 February 2010

lazarus fails to rise from the dead

It did not, in the event, take weeks or months to sort through the 8000 or so de-deleted files PC World provided me with. In fact only about 6 hours of increasingly hopeless scrutiny was needed to sort through them. More than half came up with zilch ("that means they're lost", the PC World guy informed me helpfully). At one point I became quite excited as I realised I had come across a batch of the photos in question, but they were irrevocably degraded: in some only a quarter of the image would appear; the remainder blank. In others just a thin band of image was preserved; enough to see what the picture was, but still totally unusable.

So with sadness and resignation I returned once more to PC World today to ask for my refund. I thought there might be a problem, as I was told I should have asked before I left the store on Tuesday. But, to their credit, they took my word that I had not downloaded any of the images (they checked a few of them themselves) and returned my £99. I am left with the 320gig external hard drive which I had to buy as part of the deal, and one single, solitary image contained within an email.

They advised me to use the hard drive to back up my existing images, which doubtless I will when I work out how to do that.

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